Contact us
Contact information
Student Awards and Financial Aid Office
Pavillon Alphonse-Desjardins
2325 rue de l’Université, Suite 2546
Université Laval
Québec City, Québec G1V 0A6
Location on campus
Phone: 418 656-3332
Toll free: 1 877 785-2825
Fax: 418 656-2471
Request information by email
Comment and complaint
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Services limités le lundi 14 mai
Nos services en lien avec les prêts et bourses du gouvernement seront fermés en raison d’une mise à jour du système informatique au ministère de l’Éducation et de l’Enseignement supérieur.
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Opening hours during first week
Office hours
- September 3rd: closed
- September 4th & 5th: 8h30 a.m. to 17h00 p.m.
- September 6th & 7th: 8h30 a.m. to 16h30 p.m.
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Congé de Pâques
Nos bureaux seront fermés le vendredi 19 avril et le lundi 22 avril pour le congé de Pâques.
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Wednesday June 12th, 2019
The office will be closed exceptionally in the morning.
- Opening hours : 1:00 PM to 4:30 PM
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Saint-Jean-Baptiste Day and Canada Day
June 24th: closed
July 1st: closed
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Opening hours during the summer
June 10th to August 16th, 2019
Office hours
Monday to Thursday: 8:30 a.m. to 12:00 and 1:00 p.m. to 4:30 p.m.
Friday: 8:30 a.m. to 12:30 p.m.
Phone service hours
Monday to Thursday: 8:45 a.m. to 11:45 a.m. and 1:00 p.m. to 4:00 p.m.
Friday: 8:45 a.m. to 11:45
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Holiday hours
December 21, 2018
8:30 a.m. to 11:45 a.m.
1:00 p.m. to 3:30 p.m.
Winter Holidays
Our office will be closed from December 24, 2018, to January 2, 2019.
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Fermeture pour les élections provinciales
Le 1er octobre 2018, nos bureaux fermeront exceptionnellement à 16h en raison des élections provinciales.
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Opening hours
Office hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Phone service hours
Monday, Tuesday, Thursday and Friday: 8:45 a.m. to 11:45 a.m. and 1:00 p.m. to 4:00 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
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Université Laval Holiday
Our offices will be closed December 7th, 2018, for the Université Laval holiday.
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