Contact us
Contact information
Student Awards and Financial Aid Office
Pavillon Alphonse-Desjardins
2325 rue de l’Université, Suite 2546
Université Laval
Québec City, Québec G1V 0A6
Location on campus
Phone: 418 656-3332
Toll free: 1 877 785-2825
Fax: 418 656-2471
Request information by email
Comment and complaint
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Services limités le lundi 14 mai
Nos services en lien avec les prêts et bourses du gouvernement seront fermés en raison d’une mise à jour du système informatique au ministère de l’Éducation et de l’Enseignement supérieur.
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Opening hours during first week
Office hours
- September 4th: closed
- September 5th & 6th: 8h30 a.m. to 18h00 p.m.
- September 7th & 8th: 8h30 a.m. to 16h30 p.m.
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Thursday June 14th, 2018
The office will be closed exceptionally in the morning.
- Opening hours : 1:00 PM to 4:30 PM
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Opening hours during the summer
June 11th to August 17th, 2018
Office hours
Monday to Thursday: 8:30 a.m. to 12:00 and 1:00 p.m. to 4:30 p.m.
Friday: 8:30 a.m. to 12:30 p.m.
Phone service hours
Monday to Thursday: 8:45 a.m. to 11:45 a.m. and 1:00 p.m. to 4:00 p.m.
Friday: 8:45 a.m. to 11:45
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Holiday hours
Decembre 22, 2017
8:30 a.m. to 12:00 p.m.
1:00 p.m. to 3:30 p.m.
Winter Holidays
Our office will be closed from December 23, 2017 , to January 2, 2018.
January 3, 4, 5, 2018
Closed from 12:00 p.m. to 1:00 p.m.
Regular hours will resume on January 8, 2018.
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Université Laval Holiday
Our offices will be closed December 8, 2016, for the Fête de l’Université Laval holiday.
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Opening hours
Office hours
Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
Phone service hours
Monday, Tuesday, Thursday and Friday: 8:45 a.m. to 11:45 a.m. and 1:00 p.m. to 4:00 p.m.
Wednesday: 10:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
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